FAQ
Have questions? We've got answers!
Orders
If your order hasn't been fulfilled yet, contact us as soon as possible and we'll do our best to help. Email orders@whiletheygolf.com.
Absolutely. If your preferred size is available, we'll happily exchange it. Email orders@whiletheygolf.com.
Bundle pricing is automatically applied when you purchase one of our curated collections. It's our way of helping you build a complete look while saving compared to purchasing each piece individually.
The name celebrates the moments that happen while someone is on the course. It's about creating a lifestyle around those in-between hours - whether that's brunch, shopping, or spending time with family and friends.
Questions? We'd love to hear from you. Email us anytime at hello@whiletheygolf.com.
Shipping & Returns
Orders typically ship within 3–5 business days. You'll receive a tracking email as soon as your order is on its way.
Yes. We offer complimentary standard shipping on orders over $250.
Currently, we ship within the United States.
Eligible items may be returned within 7 days of the documented delivery date, as confirmed by tracking information. Returns requested outside of this window will not be accepted.
To qualify for a return, items must be:
- Unused and unwashed
- In original condition
- Returned in original packaging
Email us at orders@whiletheygolf.com with your order number, and we'll guide you through the process.
Didn't find your answer?
Don't hesitate to reach out with any questions